ONLINE MANUAL

Part Two

General Account Information
 
The Index Page
FTP Access
Telnet Access
9+ Character Names
Admin Panel
Sub-Accounts
Access Logs
Checking Server Space Usage
Changing Your Password
 
Accessing Your Email

General Account Information

We offer storage space for web pages with global public access to those pages over the Internet. We also offer a limited form of program execution known as "cgi-bin." Our computers are Cobalt RAQ2 machines running Apache over Cobalt Linux 4 (based on, and nearly 100% compatible with Red Hat Linux 5.3). Apache responds to web page fetch requests from remote browsers while Linux is one of several variants of the Unix operating system. Our servers are connected to the Internet backbone over 1 DS3 lines to NAP, 1 DS3 line to UUNET, each having a capacity of 45 Mbps (Million bits per second). 

Every customer gets his own password protected userid under Linux. By logging in with his userid, the customer gains access to his web storage space. Every userid "owns" a structure of disk subdirectories in the Linux file system. The "root" of this structure is the "home" directory, found at path "/home/sites/www.domain.com/users/userid". Note that this is somewhat similar to the MS-DOS directory structure, except that there is no drive letter and forward slashes are used instead of backward slashes. The path referred to above, however, is in relation to our own servers. When you FTP to your account using your domain name and userid, you don't need to put in "/home/sites/www.domain.com/users/userid". You will automatically be taken there.  This is your personal directory.  The "main" directory for your site is at "/home/sites/www.domain.com/".  You must back up two directories to see the main directory.

Inside the home directory are many files and other directories. The most important one is named "web". Every customer has his own separate "web" subdirectory. Files placed in the "web" directory are visible to remote browsers over the Internet, so this is where you want to place all your html documents, graphics, sounds, files, etc. which you want people to be able to access from the world wide web. For example, when a browser asks for URL http://yourdomain.com/page.html, Apache looks for the file /home/sites/www.domain.com/web/page.html and sends it out.

The Index Page

The filename of your home page should be index.htm or index.html. The webserver will automatically send the file at path /home/sites/www.domain.com/web/index.html when a browser specifies http://www.domain.com. When your account is set up, there will be an index.html page already installed. You will replace this file in the web directory with one of your own creation. If you wish to use any of the cgi features we provide that use Server Side Includes (SSI), you must name your page with the .shtm or .shtml extension. You can put an index.htm file in any subdirectory that you wish, and it will be the default page served when you don't want your visitors to have to type a full page URL reference, for example, http://www.yourdomain.com/whatever instead of http://www.yourdomain.com/whatever/page.htm, or http://www.yourdomain.com/whatever.htm.

FTP Access

Now that we know where the files have to be located in order to be visible from the Internet, just how do we put the files there? There are several ways, depending on your computer system. For the Macintosh, a program called "Fetch" is used. Microsoft Windows systems use "WS_FTP." Look further in this manual for detailed instructions on each of these programs.

Telnet Access

A telnet account is just another name for Unix/Linux userid. When you sign up with us, you get a userid and password. You may ask for more than one such userid. See the Fee Schedule for pricing. Each telnet account for your domain has its own separate home directory.  Telnet accounts have greater access to directories than ftp accounts.  They may also execute programs / scripts on the server.  Therefore, we recommend not granting your sub-account users telnet access unless necessary.

You need a telnet program to access your telnet account. Simply put in yourdomain.com as the host, and connect to the server. When you are connected, you will be prompted for your userid and password.

Some of the programs available at the shell prompt are:

In general, it's a pretty complete POSIX environment. You access these programs by typing in their names and then following commands relevant to each program. If you need help with any of the programs, at the shell prompt, type man and the name of the program to get instructions for that program online. If your problem is not knowing the name of the program, try apropos subject (i.e. apropos mail). It is important to remember that Unix is case-sensitive, and that "Index.htm" is not the same as "index.htm."

Note:

If you experience problems with your telnet program when accessing the above programs you may need to make a entry in your login directories .bash_profile file. Just add the following to the last line export TERM=vt100.

9+ Character Names

A name of anywhere from 3-12 letters is legal for email accounts, FTP accounts, and telnet accounts. There is no limitation for file names on the server.

Admin Panel

Each account comes pre-configured with one user designated as the 'site admin'.  This account can administer many features of the site using the browser-based site admin panels.  The admin panel is accessed using www.yourdomain.com/siteadmin. The site admin has control to do the following:

Warning: Granting a sub-account user site admin privileges gives them full access to the site admin panel.  They even have the access to disable your site admin privileges!  Grant site admin with care.

 

Sub-Accounts

You may add sub-accounts up to your site limit.  To add sub-accounts click 'user management'.  Then click 'add user'.  Each user you add will get a pop3 email account, a personal web site, and a ftp account to upload their pages.  Personal web sites may be viewed at www.yourdomain.com/users/theirname or www.yourdomain.com/~theirname.  Sub-accounts also get a personal admin panel at www.yourdomain.com/personal. Here they can change their password, add/modify email forwarding, set a vacation/autoresponder message, check their disk quota, and backup/restore their personal directories.


Access Logs

On the site admin panel is a button for web usage.  The server logs the people that view your site and records certain information about them.  These reports are automatically generated for you once each week.  These can be helpful to track certain trends or to see if your site is more popular after submitting to search engines.  Initially the stats will be empty - the first set will be created one week after your account is created.

Checking Server Space Usage

To find out how much space you are using on the server click the 'disk usage' button on your admin panel.  You will get a report of your domain usage overall and how much space your sub-account users are taking up.  Sub-account users may check on their remaining space using their personal admin panel.

Changing Your Password

You may change passwords by clicking on the 'user management' button on your site admin panel.  Next, click on the green modify button next to the user you wish to change.  Sub-account users may change their password using their personal admin panel.


Accessing Your Email

We recommend using Eudora as your email client. This is a mail program that runs under MS Windows and Macintosh OS. Eudora connects to the mail server over the Winsock or Macintosh TCP/IP. Mail may be composed and read offline, but make sure that Winsock or TCP/IP is running before attempting to send or receive email. Although your account exists on our server, you won't be able to receive email at yourname@yourdomain.com until InterNIC / Network Solutions has activated you in the domain name servers.

After Eudora has been installed, it must be configured to point to your server. To do this, start Eudora and select "Settings" from the menu bar. Most of the options are self explanatory. Here are the steps you need to perform to set up Eudora:

1) Install and start up the Eudora program

2) Select "Settings" from the "Special" menu

3) Select the "Getting Started" tab, then under Real Name, enter your Real Name

4) Under "POP Account" put youraccountname@yourdomain.com

5) Leave Return Address blank unless you want people to send return email to you at a different email account

6) If you use the Macintosh version, the radio button for TCP/IP connection should be highlighted

7) Click the "Personal Information" tab (also only for the Macintosh version)

8) Under POP account put youraccountname@yourdomain.com again

9) Fill out the "Real Name" and "Return Address" as you did before

10) Click the "Hosts" tab then enter yourdomain@yourdomain.com again under POP Account, and put yourdomain.com under SMTP Server.

11) Go to the "Checking Mail" tab and make sure "Save Password" is checked.

That's pretty much all the configuration Eudora needs. Many of the configuration areas will be filled in when you go to them, for instance it will usually fill in the POP account info where ever it needs it after you enter it the first time. Now, when you select "Check Mail" under the File menu, a window will pop up asking for your password. Enter in your password then click on the proceed button and Eudora will check to see if you have email. You can now send a test email message to yourself and then check to see if it gets returned to you. If you checked "Save Password" as in step 11, Eudora will not prompt you again for your password after the first time. If multiple users have access to your computer, and you don't want them to have access to your email account, make sure "Save Password" is unchecked.

Your default email address is yourdomain@yourdomain.com, and that's where all your email will be sent to, unless other configurations take priority.

The sample assumes a domain name of fred.com

Microsoft internet mail

Netscape

If you are familiar with the shell (Unix) programs, "pine" and "mail", you can use either of these to check and send email as well (if telnet access is enabled).

 


[Home] [Hosting] [Email] [Email Forwarding]
[Support] [Policies] [Contact] [Links]